[asterisk-users] 911 Testing

[Bruce Reeves]

In my case the 911 goes to the Police departments dispatchers, I have to to
call the main office number and make sure it is a good time to test then I
can call right back to get the read out on the screen. This is great since
they want me to send them some sort of information about who called from my
system.

On 8/13/06, John Novack <jnovack at stromberg-carlson.org> wrote:
>
> Petty bureaucrats make up their own rules the world over!
> Whatever you do, it will be wrong
>
> John Novack
>
> Kevin Kiely wrote:
> > Be careful here... Our local PSAP is handled by the fire department.  I
> had
> > one of our guy's make a test call and we were told that this test must
> be
> > coordinated and scheduled in advance with the chief.  They want no test
> > calls.  It would probable be safest to check before making the call as
> they
> > could consider it an abuse of the emergency system.  It seems like a
> catch
> > 22.
> >
> >
> > -----Original Message-----
> > From: Shane Young [mailto:asterisk2 at shaneyoung.com]
> > Sent: Sunday, August 13, 2006 12:23 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion; Leif Neland
> > Cc: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [asterisk-users] 911 Testing
> >
> > Quoting Leif Neland <leifn at neland.dk>:
> >
> >
> >> According to what I've read somewhere, at least our 911 (112) has an
> >> answering machine, saying "Alarm central, one moment" and a few seconds
> >> delay, before the call actually is signaled to the dispatcher, to
> filter
> >>
> > out
> >
> >> misdials and crank calls.
> >>
> >> So if you hang up quickly, they'll never know or be bothered.
> >>
> >
> > In Minnesota (probably most places in the US) Once you have dialed 911,
> even
> > if it was in error, you
> > should stay on the line until a dispatcher answers.  If you don't
> they'll
> > consider it a "911 hangup"
> > and attempt to call you back.  If they can not reach you, they will
> dispatch
> > a law enforcement
> > officer (and in some areas, other emergency services).
> >
> > The usual call flow I've experianced is this:
> >
> > I Dial 911
> > They answer "Minneapolis 911"
> > I say "This is Shane from company xxxxx making a 911 test call."
> > They will either say "ok" or "Please Hold" if they have other calls
> waiting.
> > Once they have said "ok", I'll say "I want to confirm you see my number
> as
> > xxx-xxx-xxxx and my
> > address is yyyyy"
> > They will almost always say "Yes, that's what we have"
> > I'll say "Thank you"
> > They will say "Good Bye" and hang up.
> > I'll hang up.
> >
> > --Shane
> >
> >
> >
> >
> >
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-- 
Bruce
Nortex Networks
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