[asterisk-users] DTMF problems

[Moises Silva]

Well, since you are not providing technical information like
protocols, I only can tell you that if you are using inband DTMF, yes,
is possible that poor quality in the link makes DTMF go wrong.

Regards

On 8/7/06, Kohler, Jeffrey <J.Kohler at techsmith.com> wrote:
>
>
>
>
> I'm having problems where touch tones are being misinterpreted.
>
>
>
> I have a setup where one user can dial out through Asterisk to second user's
> telephone.
>
>
>
> (User1 – real phone – VOIP provider – Asterisk – VOIP provider – real phone
> – user2)
>
>
>
> My problem occurs when you need to dial an extension or navigate a phone
> tree to reach the second user.  When the first user uses their telephone
> keypad to enter the extension, their keypresses are often misinterpreted by
> the second user's phone system.
>
>
>
> I'm wondering if poor sound quality could cause the tones to become altered?
>  Any ideas or suggestions?
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