[asterisk-users] Re: Operator Console(s)/Shared Call Appearances

[Mr. Jones]

Yes this is what I want.

I guess the question is what is the best way to do it?

Use a Queue? or something else?

On 25 Jul 2006 13:25:45 +0200, Benny Amorsen <benny+usenet at amorsen.dk> wrote:
> >>>>> "J" == Jones  <worldsense at gmail.com> writes:
>
> J> Hi Folks, We're migrating from a conventional KSU/PBX to Asterisk
> J> and I'm trying to determine the best way to allow our receptionist
> J> to answer certain executives telephone lines.
>
> J> It seems there are probably two routes, but I'm not sure of the
> J> limitations of each.
>
> You could make both the executive and the receptionist phones ring,
> perhaps with a very low ring tone for the executives. Then the
> receptionist will take the call whenever possible. If the call needs
> to go through to the executive, the receptionist can do a direct call
> just by pressing a button, and a different (perhaps louder) ring tone
> can play.
>
>
> /Benny
>
>
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