[asterisk-users] can't retake call after dialing through Zap/E1 wich doesn't answer

[Manrique Feoli]

I explained it backwards,

the thing is I need to make a call right when an event happens,   for 
example when the second link is down,  or when I receive a particular call.

In the following sample,  I get a call on the first span E1 (g1),  and 
transfer it to the second span (g0).   IF the link is down,  I would 
like to call support and let them know.

problem is when line 2 has noanswer  line 3 never gets executed.

exten => _X.,1,Answer
exten => _X.,2,Dial(Zap/g1/${EXTEN},5,r)    (so if the second link 
doen't answer after 5 seconds,  it should play a message and call support)
exten => _X.,3,Dial(Zap/g0/${SUPPORT_PHONE},30,r)
exten => _X.,4,Playback(help)


this is another one,  that can't make work with the same situation,  I 
can't hangup the call on the E1 slot without ending the call itself,  
I've tested hangup and  softhangup

exten =>7595,1,answer
exten =>7595,2,playback(hello)
exten =>7595,3,softhangup(${channel}|a)
exten   => 7595,4,Dial(Zap/g0/8734438,60,tr)
exten =>7595,4,playback(muchasgracias)
exten =>7595,5,hangup


All this to try to do it on the same context,  (trying to avoid making a 
call file ),  


maybe it doesn't make any sense does it?



Manrique Feoli escribió:
> Maybe the question is,  how can I call someone right after I something 
> happens,  in this particular case  if the Dial is not answered.
>
>
>
>
> Manrique Feoli escribió:
>> Hi all,
>>
>> I am receiving a call on one E1 and try to set up a call on another 
>> E1,  if the second call succeds,   fine....  but if the second call 
>> doesn't answer  (or if the second E1 link happens to be down)    I 
>> can't manage to execute another line of my dialplan to try to setup 
>> the call via another route.
>>
>> I must be missing something basic.
>>
>> here are my dialplay lines     (taken to the simplest expresion)
>>
>>
>> exten => _X.,1,Answer
>> exten => _X.,2,Dial(Zap/g1/${EXTEN},5,r)    (so if the second link 
>> doen't answer after 5 seconds,  it should play a message and call 
>> support)
>> exten => _X.,3,Playback(help)
>> exten => _X.,4,Dial(Zap/g0/${SUPPORT_PHONE},30,r)
>>
>>
>> Line 2 jumps to the h priority,  and doesn't execute line 3.
>>
>>
>> any clue?
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>