[Asterisk-Users] Call Queue Transfer

[Josué Conti]

Dinesh the agents they receive a call and this call will have to be
transferred, them uses only functions "hold" and "trnsf" in device Polycom
IP 301, below mine features.conf This problem, only occurs with calls that
if they originate in the pilot of queue and when an agent receives and
transfers. It could help in this case me? Greetings

Josué

features.conf

;
; Sample Parking configuration
;

[general]
parkext => 700                  ; What ext. to dial to park
parkpos => 701-720              ; What extensions to park calls on
context => parkedcalls          ; Which context parked calls are in
parkingtime => 90               ; Number of seconds a call can be parked for
                                ; (default is 45 seconds)
;transferdigittimeout => 3      ; Number of seconds to wait between digits
when transfering a call
;courtesytone = beep            ; Sound file to play to the parked caller
                                ; when someone dials a parked call
;adsipark = yes                 ; if you want ADSI parking announcements
pickupexten = *8                ; Configure the pickup extension.  Default
is *8
atxfer = #2                     ; Transfer


2006/4/29, Dinesh Nair <dinesh at alphaque.com>:
>
>
>
> On 04/29/06 10:06 Josué Conti said the following:
> > is that if the agent transfers the call, for another user and this user
> > takes care of the call, the status of the agent in the "show agents" is
> > of that it the same continues speaking (talking to zap) with circuit
>
> how are you performing the transfer ? are they blind/attended transfers
> using the keystrokes in features.conf ?
>
> --
> Regards,                           /\_/\   "All dogs go to heaven."
> dinesh at alphaque.com                (0 0)    http://www.alphaque.com/
>
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