SV: [Asterisk-Users] Need some help on queues with agents(SIP members)with multiple phones.

[Arne Morten Johansen]

I also have some other trouble.
How the I send the caller to voicemail (next extension) if the Member => SIP/phone stops answering for a defined period of time. 

I cant figure out if this would work (from queues.conf):
; If you wish to remove callers from the queue if there are no agents present, then set
; this to yes.  Note that this is for use with dynamic queue members!
;
; leavewhenempty = yes 

-----Opprinnelig melding-----
Fra: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] På vegne av Arne Morten Johansen
Sendt: 26. april 2006 08:41
Til: Asterisk Users Mailing List - Non-Commercial Discussion
Emne: [Asterisk-Users] Need some help on queues with agents(SIP members)with multiple phones.


Hi.

We have people with two or more sip phones. One wireless and one wired.

So this is the case:
Person A with two phones wants to have a queue for his incoming calls.
So when he answers one of the two phones, the other phone should not
ring. But when he isn't talking in any of the phones, they both should
ring. 

Does that make any sense? 

This what I have for people with only one Sip-phone:

Customer calls in. 
Dials SIP Phone. 
If answered. OK. 
Else If BUSY go to queue.
Else go to voicemail.

How would I manage this for the situation described above? 
Dialplan examples would be appreciated. 

Regards,
Arne Morten Johansen  

_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --

Asterisk-Users mailing list
To UNSUBSCRIBE or update options visit:
   http://lists.digium.com/mailman/listinfo/asterisk-users