[Asterisk-Users] Re: caller anounce

[Tom Vile]

There is a reason why I am posting it off list and not because of money.

On 4/2/06, Miles Scruggs <asterisk at garnetweb.com> wrote:
> I would also like to know how to do this, it really defeats the whole
> purpose of the list if you reply off list.
>
> Please post that to the list.
>
> Miles
>
> Shaun wrote:
> > Sent you a email....
> >
> > ~Shaun
> >
> > "Tom Vile" <tvile at baldwintechsolutions.com> wrote in message
> > news:e2a5da790603301839i7ede4aa3l69bb03f7305b6449 at mail.gmail.com...
> > I have a script that will do this.  Contact me off list for information.
> >
> > On 3/30/06, Shaun <mailinglists at unix-scripts.com> wrote:
> >
> >> I am attempting to setup a asterisk server to take place of my current
> >> service with freedomvoice.
> >>
> >> With the current system a auto-attendant picks up and they go through all
> >> the normal menu stuff, once they select the department they wish to speak
> >> to
> >> the attendant asks them to say their name.  Once they do that the system
> >> attempts to contact a agent and when that agent picks up the
> >> auto-attendant
> >> then tells them they have a call from "plays the response from the user"
> >> and
> >> gives the agent a set of options (1 to connect, 2 put on hold, 3 send to
> >> voice mail, 4 to disconnect caller).
> >>
> >> I currently have the queues setup and can get the caller connected to a
> >> agent, it's just the middle part that's missing
> >>
> >> What is the best way to achieve this, can anybody point me in the right
> >> direction?  Examples are always helpful!
> >>
> >> --
> >>
> >> ~Shaun
> >>
> >>
> >>
> >> _______________________________________________
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> >>
> >>
> >
> >
> > --
> > Tom Vile
> > Baldwin Technology Solutions, Inc
> > Consulting - Web Design - VoIP Telephony
> > www.baldwintechsolutions.com
> > Phone: 518-631-2855 x205
> > Fax:     518-631-2856
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> >
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> >
> >
> >
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> >
> >
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--
Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Fax:     518-631-2856