[Asterisk-Users] Polycom Setup Questions

[Jonathan k. Creasy]

Wow...I can be useful...

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew T.
O'Connor
Sent: Thursday, September 29, 2005 2:09 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom Setup Questions

Matt Gibson wrote:
> Matthew T. O'Connor wrote:
>> I'm not sure I know about 3, where can I read more about the 
>> Polycom's "known issues".  Are you talking about the problems with 
>> type=friend?
>>
>> Thanks for you help.
>>
>> Matt
> Hey Matt,
>
> This is what I was referring to from the wiki:
>
>
http://voip-info.org/tiki-index.php?page=Polycom%20SoundPoint%20IP%20500
>
> look for "phone randomly freezes up"
>
> although, I'm not sure that's your issue anymore. 

Nope not my issue, just to solve the mystery for everyone.  I did fix 
the problem.  Jonathan nailed it on the head when he mentioned the loose

headset cable.  A few of my phone didn't have the headset cable plugged 
all the way (till they clicked), but were in enough to work until they 
slid out just a little.  The two things that threw me off track were 1) 
the person could hear but not talk, I would tend to think that if you 
headset works one way, it should work the other way too, apparently not;

and 2) The headset diagnositc passed, so I guess the cable was back "in"

while I did the test. 

Anyway, I failed to pass the "is it plugged in" question :-)

Thanks for you help.

Matthew

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