[Asterisk-Users] call center software and asterisk
Nathan Pralle
tarsi at binhost.com
Thu Sep 29 08:40:15 MST 2005
AstGUIClient and VICIDIAL seem to be a good tool for the task. I cannot
verify, as I have not used them before.
http://astguiclient.sourceforge.net/
Nathan
Bartosz Jozwiak wrote:
> Hi guys,
>
> Need some advise.
> Is there some kind of call center software which can "interconnect" with
> asterisk?
> So, for example, agents can see on their pc's all info about calling
> client (based on clid)
> before they pick up the phone.
> And that outbound calls are also "automated".
>
> Commercial solutions more then welcome.
>
> Thx,
> Bartosz Jozwiak
> _________________________________
--
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Nathan E. Pralle
Give the Director a Serpent Deflector
www.nathanpralle.com
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