[Asterisk-Users] Software only Asterisk PBX (commercial)

[E Samuels]

Seshu,

I have been using Switchware and PBXWare from Bicom since last November.  I
can tell you that there are both wonderful products and highly recommended.
The support I got from Bicom Systems is better than I have ever had from
most companies.   How many companies on this list can you call during office
hours and get a human to answer maybe 8 out of 10 times or even call on a
Sunday if you have a problem?

A*H and AMP are also great products that I have also experimented with but
to be honest it was cheaper for me to pay for a license from Bicom as I am
not a developer and get free support rather than get an opensource solution
and pay through my teeth for support or hope that someone in a forum
responds to my request for help. 

I don't know what your motive is but have you ever made a donation to the
A*H, AMP or any others that you mentioned or are you going to ride on the
hard work of the Open source community without giving anything back?

Errol Samuels


> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Kanuri, Seshu (Company IT)
> Sent: 28 September 2005 18:17
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] Software only Asterisk PBX (commercial)
> 
> Morgan,
> 
> For the most part people have either ignored or dismissed this company
> Bicom Systems and it's products Pbxware and Switchware as they don't fit
> into the same mould as Asterisk / Linux / APACHE/ Mysql /PHP /SugarCRM.
> Bicom Systems want to ride on the Open source systems without giving
> back anything to the community.
> 
> A at Home, AMP, Phonecall, AreskiCC, ASTPP etc have a positive and
> different approach and hence they are gaining popularity.
> 
> Seshu Kanuri
> 
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Morgan
> Gilroy
> Sent: Wednesday, September 28, 2005 12:18 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] Software only Asterisk PBX (commercial)
> 
> Well I guess im the lucky one then.
> I have had no problems with them at all and have been treated very well.
> 
> Anyone else had a good/bad experience with them?
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