[Asterisk-Users] Polycom Setup Questions

[Matthew T. O'Connor]

So while I'm waiting to see if anyone can help with those questions, I 
thought I would ask one more :-)

All of the sudden 3 of my Polycom501 handsets started having a 1 way 
audio problem. 

My setup: 
30 Polycom501 handsets all connected to Asterisk (CVS HEAD from a week 
or two ago) over a 100Mb LAN.  The * server isn't using a firewall. 

What Happened:
The 3 phones in question were working morning yesterday, then for no 
apparent reason, the user could no longer talk.  The polycom user could 
hear the person at the other end, but could not talk to them.  Nothing 
has changed as far as I can tell, and I have no idea even where to start 
looking.

Also I did the on phone Diagnositics and the handset is working 
according to that.

Any help would be greatly appreciated.

Thanks,

Matthew O'Connor



Matthew T. O'Connor wrote:
> OK I have just gone live with asterisk in a new office with approx 40 
> Polycom 501 handsets.  I have a few questions:
>
> 1) Call Parking:  I am able to park calls using the standard Asterisk 
> call parking system (transfer to ext *70 etc...)  I would like to make 
> this a little easier for my users The Polycom 501s w/ SIP 1.5.2 seem 
> to support some type of standard call parking, however I don't think 
> it works with Asterisk.  Is this true?  Is there a way to integrate 
> the to call parking system etc?
>
> 1a) If I can't use the Polycom built-in call park feature, is there a 
> way to remap one of the buttons on the left (the services button for 
> example) to dial *70 for my users?
>
> 2) Transferring Calls:  They way our office operates, I would prefer 
> the default transfer method to be a blind transfer.  Is there a way to 
> reprogram the Polycoms to default to blind transfers?
>
> There are more questions but that is all for now :-)