[Asterisk-Users] Polycom IP 500 - problem dialing extra numbers

[Matt Gibson]

Jachin Rupe wrote:
> hi there
>
> I'm setting up asterisk at home and I'm using Polycom IP 500 phones.
>
> When I call a number that has a digital receptionist (i.e. "dial 1 or 
> such and such, dial 2 for this and that...") the Polycom doesn't seem 
> to send the extra digits.  When I try it with X-Lite things appear to 
> work fine, so I think the problem is with the Polycom configuration.
>
Sounds like it might be your DTMF handling.

Try setting relaxdtmf=yes in your sip.conf,
and if running cvs head, change

dtmfmode=auto for sip peers

if not using HEAD, then try

dtmfmode=rfc2833 (g729 codec)
or
dtmfmode=inband (ulaw/alaw)


do your debug logs show anything like double digits, or missing digits 
when you try calling IVR's?

matt