[Asterisk-Users] DTMF issue on IVR

[larry lin]

Thanks maka and sorry I just saw your email (too many in my account). I set 
relaxdtmf=yes and going to try it. Thanks again.

Larry

------------------------------

Message: 5
Date: Mon, 5 Sep 2005 12:48:28 +0300
From: maka <icokan at gmail.com>
Subject: Re: [Asterisk-Users] DTMF issue on IVR
To: Asterisk Users Mailing List - Non-Commercial Discussion
	<asterisk-users at lists.digium.com>
Message-ID: <826761540509050248682b2b55 at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

hya,

try using relaxdtmf=yes in zapata.conf and see if that solves it.
checkout these recent postings as well:

http://lists.digium.com/pipermail/asterisk-users/2005-August/122737.html
http://lists.digium.com/pipermail/asterisk-users/2005-August/122656.html

cheers

On 9/5/05, larry lin <lar_lin at hotmail.com> wrote:
>
>Hi All,
>
>I encountered a DTMF problem. We have an IVR built on Asterisk 1.0.7 with
>RedHat 9. When the caller calls into our IVR, and IVR plays the first 
>prompt
>and asks caller to dial four-digit extension. Caller has to dial slowly,
>otherwise, Asterisk cannot recognize the extension number. I look at the
>trace on Asterisk CLI and there are missing digit in the middle of string.
>ex, caller dials 3114, I can see 314 or 34 on CLI. I think the Asterisk
>barge-in response is vary slow, it usually takes half a second or so for 
>the
>voice prompt to stop after the first key is hit. If a second key is hit 
>when
>the prompt is still playing, this key will be missed and will not feed into
>the Asterisk IVR. However, Asterisk will be able to recognize all the keys
>if you wait long enough between the 1st key and 2nd key (and you can hit as
>fast as you can between 2nd, 3rd & 4th key).
>I searched the wiki and did not find any related information. Is there a
>way to set the barge-in response time or how many keys you can buffer 
>before
>the prompt is stopped ?
>
>Please advise,
>
>Thanks and Regards,
>
>Larry
>