[Asterisk-Users] RE: SNOM 190 '486/Busy here' after upgrade to re 3.60s

[Colin Anderson]

AHA! # 1 is the case! Seems the user was fooling around with the phone after
the firmware upgrade. Shame that that setting couldn't be locked out. Thanks
to Mr Tahir and Mr Stredicke for their spot on responses. 

-----Original Message-----
From: Usman Tahir [mailto:Usman.Tahir at snom.de]
Sent: Friday, September 23, 2005 12:34 AM
To: ColinA at landmarkmasterbuilder.com
Cc: asterisk-users at lists.digium.com
Subject: Re: SNOM 190 '486/Busy here' after upgrade to re 3.60s


Hi Colin,

There are a few reasons why a phone would deny a call with reason=busy:

1. If redirection is somehow on without a redirect target set. An incoming
call in this scenario can not be transferred and will be denied by busy.

2. The phone is running out of channels (which is highly unlikely in this
case). 

3. Incoming call is from a deny list member and is denied immediately; check
your addressbook via web interface to make sure of that.

#3 has a high probability of being a problem in your case. Have a look at
your settings status, it'll probably give you a better idea anyway.

Regards,
Usman.

---------------------------------------------------------------------
Usman Tahir
snom technology AG
Gradestraße 46
D-12347
Berlin
http://www.snom.com     
---------------------------------------------------------------------

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Message: 2
Date: Thu, 22 Sep 2005 17:12:02 -0600
From: Colin Anderson <ColinA at landmarkmasterbuilder.com>
Subject: [Asterisk-Users] SNOM 190 '486/Busy here' after upgrade to
	firmwa	re 3.60s
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
	<asterisk-users at lists.digium.com>
Message-ID:
	<03224271100A29458F0C144F1DB5304DE238A2 at assprelay.landmarkhomes.net>
Content-Type: text/plain;	charset="iso-8859-1"

I have a Snom 190 that refuses to accept calls after upgrade to firmware
3.60s, latest. I get "SIP 486/Busy Here". No change in the dialplan, nor
settings in the phone. Calls out fine. I did 30 other phones yesterday with
3.60s with no problem, this is the only one. In the phone's log I get:

[5]22/9/2005 17:01:00: timeout::callback: Registering with timeout of 0 ms
[5]22/9/2005 17:05:45: Match challenge for user=9002, realm=asterisk
[2]22/9/2005 17:07:31: Denying call id=-4 reason=unconditional <--wtf does
this mean?
[5]22/9/2005 17:07:31: Dialog -4/2 going to terminated
[5]22/9/2005 17:07:31: timeout::callback: Registering with timeout of 0 ms

Any Snom factory guys on the list care to comment?


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