[Asterisk-Users] Phone lines

[Jennifer Hales]

Hello all,

 

We have a situation where our 30 lines are maxing out, but no one is on a
call.  We are currently running CVS head downloaded on 15/8/2005 on a Dell
Power Edge 2850.  Our office mainly functions on a queue system.  At the
time this happened all our agents were logged in and no one was taking a
call.  Does anyone have a similar experience and ideas on how to fix this
problem?  

 

This is our Cli printout.

 

    -- Playing 'queue-thank you' (language 'en')

Sep 21 14:53:59 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring requested
on channel 0/9 already in use on span 1.  Hanging up owner.

shSep 21 14:54:00 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring
requested on channel 0/10 already in use on span 1.  Hanging up owner.

    -- Started music on hold, class 'classic', on Zap/24-1

ow Sep 21 14:54:01 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring
requested on channel 0/11 already in use on span 1.  Hanging up owner.

    -- Started music on hold, class 'classic', on Zap/22-1

Sep 21 14:54:01 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring requested
on channel 0/12 already in use on span 1.  Hanging up owner.

chaSep 21 14:54:01 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring
requested on channel 0/13 already in use on span 1.  Hanging up owner.

nnelsSep 21 14:54:02 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring
requested on channel 0/14 already in use on span 1.  Hanging up owner.

 

No such command 'showshow' (type 'help' for help)

*CLI> Sep 21 14:54:03 WARNING[3762]: chan_zap.c:8107 pri_dchannel: Ring
requested on channel 0/17 already in use on span 1.  Hanging up owner.

show channels

Channel              Location             State   Application(Data)

Zap/1-1              s at other:4            Up      Queue(other|t|||1800)

Zap/4-1              s at cts:4              Up      Queue(cts|t|||1800)

Zap/8-1              s at csales:4           Up      Queue(csales|t|||30)

Zap/20-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/21-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/19-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/7-1              s at csales:4           Up      Queue(csales|t|||30)

Zap/27-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/18-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/17-1             s at accounts:4         Up      Queue(accounts|t|||1800)

Zap/5-1              s at tech:4             Up      Queue(onetech|t|||1800)

Zap/14-1             s at sales:4            Up      Queue(sales|t|||1800)

Zap/3-1              s at tech:4             Up      Queue(onetech|t|||1800)

Zap/13-1             s at other:4            Up      Queue(other|t|||1800)

Zap/12-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/11-1             s at rts:4              Up      Queue(rts|t|||1800)

Zap/28-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/25-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/6-1              s at rts:4              Up      Queue(rts|t|||1800)

Zap/22-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/10-1             s at other:4            Up      Queue(other|t|||1800)

Zap/9-1              s at rts:4              Up      Queue(rts|t|||1800)

Zap/15-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/2-1              s at tech:4             Up      Queue(onetech|t|||1800)

Zap/24-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/31-1             s at tech:4             Up      Queue(onetech|t|||1800)

Zap/23-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/30-1             s at cts:4              Up      Queue(cts|t|||1800)

Zap/26-1             s at tech:4             Up      Queue(onetech|t|||1800)

Zap/29-1             s at tech:4             Up      Queue(onetech|t|||1800)

30 active channels

30 active calls

    -- Stopped music on hold on Zap/15-1

    -- Playing 'queue-thereare' (language 'en')

 

 

Kind regards

Jennifer Hales

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20050921/23bf5ad1/attachment.htm