[Asterisk-Users] How to create IVR menu and transfer to anothersip extensions.

[PJ Santos]

Anthony.
 
It's the kind that I find.
 
Now I go build IVR system with database connect.
 
model:
Customer call to callcenter, I get Call_ID and used to seek on db (MySql) .
or 
I put collect digits onto db.
 
I believe that you understand me.
 
regards.
 
 
 


Anthony Rodgers <Anthony_Rodgers at dnv.org> escreveu:
This is a sample that I built as part of our * pilot here - it 
demonstrates the various things you can do with an auto-attendant type 
of system. Is this the kind of thing you are looking for?

[info-line]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(demo-enterkeywords)

exten => 1,1,Goto(library-info,s,1)

exten => 2,1,Goto(lawn-sprinkling-info,s,1)

exten => 3,1,Goto(closed-trails-info,s,1)

exten => 4,1,Voicemail(u2348 at default)

[library-info]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(demo-enterkeywords)

exten => 1,1,Voicemail(u2471 at default)

exten => 2,1,Goto(internal,96045551212,1)

exten => 3,1,Playback(demo-congrats)

exten => *,1,Goto(library-info,s,5)

[lawn-sprinkling-info]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Background(demo-enterkeywords)

exten => 1,1,Goto(internal,2348,1)

exten => 2,1,Goto(closed-trails-info,s,1)

exten => 3,1,Voicemail(u2348 at default)

exten => *,1,Goto(lawn-sprinkling-info,s,5)

[closed-trails-info]
exten => s,1,Answer
exten => s,2,SetMusicOnHold(default)
exten => s,3,DigitTimeout,5
exten => s,4,ResponseTimeout,10
exten => s,5,Playback(demo-congrats)
exten => s,6,Goto(info-line,s,5)

Regards,
-- 
Anthony Rodgers
Business Systems Analyst
District of North Vancouver
Web: http://www.dnv.org
RSS Feed: http://www.dnv.org/rss.asp

On Sep 14, 2005, at 9:15 AM, PJ Santos wrote:

> I need create one configuration to provide one Interactive Voice 
> Response.
>  
> I read any docs about this.
>  
> So, if you have one sample, please post.
>  
> Thanks.
>  
> Paulo Santos.
> Brasil-RJ
>
> Moises Silva escreveu:
>> mmm actually i think that is a functionality most VoIP phones 
>> provide, you dont need do anything, just press transfer in your VoIP 
>> phone and the dial the extension you want to transfer to.
>>
>> On 9/13/05, PJ Santos 
wrote: Hi All,
>>>  
>>> I need help to create one IVR Menu, when a say "Welcome to PBX 
>>> Corp..." , press 1 to Sales, press 2 to Help Desk or wait to 
>>> operator.
>>>  
>>> What function should I use for call transfer exten SIP to exten SIP. 
>>> eg I call to extension 190 and after answer, I do one transfer to 
>>> another exten SIP.
>>>  
>>> Regards.
>>>  
>>> Paulo Santos
>>>
>>>  
>>>  
>>>  
>>>
>>> Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA 
>>> CONVERSA. Participe!
>>>
>>>
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>>
>>
>>
>> --
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>> Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. 
>> Participe!_______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
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 Yahoo! Messenger com voz: PROMOÇÃO VOCÊ PODE LEVAR UMA VIAGEM NA CONVERSA. Participe!
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