[Asterisk-Users] DTMF issue on IVR

[maka]

hya,

try using relaxdtmf=yes in zapata.conf and see if that solves it.
checkout these recent postings as well:

http://lists.digium.com/pipermail/asterisk-users/2005-August/122737.html
http://lists.digium.com/pipermail/asterisk-users/2005-August/122656.html

cheers

On 9/5/05, larry lin <lar_lin at hotmail.com> wrote:
> 
> Hi All,
> 
> I encountered a DTMF problem. We have an IVR built on Asterisk 1.0.7 with
> RedHat 9. When the caller calls into our IVR, and IVR plays the first 
> prompt
> and asks caller to dial four-digit extension. Caller has to dial slowly,
> otherwise, Asterisk cannot recognize the extension number. I look at the
> trace on Asterisk CLI and there are missing digit in the middle of string.
> ex, caller dials 3114, I can see 314 or 34 on CLI. I think the Asterisk
> barge-in response is vary slow, it usually takes half a second or so for 
> the
> voice prompt to stop after the first key is hit. If a second key is hit 
> when
> the prompt is still playing, this key will be missed and will not feed 
> into
> the Asterisk IVR. However, Asterisk will be able to recognize all the keys
> if you wait long enough between the 1st key and 2nd key (and you can hit 
> as
> fast as you can between 2nd, 3rd & 4th key).
> I searched the wiki and did not find any related information. Is there a
> way to set the barge-in response time or how many keys you can buffer 
> before
> the prompt is stopped ?
> 
> Please advise,
> 
> Thanks and Regards,
> 
> Larry
> 
> 
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-- 
I'm sick and tired of being sick and tired...
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