[Asterisk-Users] Snom 360 hold problem
Nils Ohlmeier
Nils.Ohlmeier at snom.de
Fri Sep 2 01:36:15 MST 2005
Sorry, but we are unable to reproduce your problem description here locally
(without an *). If you are able to reproduce it, we guess it must be related
to the *. In this case it could help if you send us SIP-traces of that
scenario, so that we can look into this problem.
Regards
Nils Ohlmeier
On Thursday 01 September 2005 16:45, Michael George wrote:
> Hello,
>
> I have a customer who said that their Snom 360 is joining calls by
> accident.
>
> The situation is that they had one call on the line and another call came
> in. She pressed the hold button on the phone and the two calls were joined
> together.
>
> I do have "Call join on Xfer" set to yes, but I thought that would only
> come into play when doing a transfer, not putting someone on hold.
>
> The phone is at firmware 4.1, and there are no new updates, so that
> shouldn't be it.
>
> Anyone else experience this behavior on the phones, or know if I need to
> turn off Call Join on Xfer?
>
> Thanks!
--
snom technology AG Gradestr. 46 D-12347 Berlin
Nils Ohlmeier
mailto:nils.ohlmeier at snom.de http://www.snom.com
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