[Asterisk-Users] Grandstream GXP-2000 Poor sound Quality

Jesus Mogollon gocho26 at gmail.com
Thu Sep 1 09:26:30 MST 2005


Greetings

We have all those problems and then some... after a while, the phone starts 
degrading: The ringing becomes lower and lower and there is a lot of 
stuttering in the conversation. Also, if I stop/start asterisk, half of the 
phones reconnect while the rest don't. I was using the same firmare as you 
but had to roll back to 1.0.1.9 <http://1.0.1.9> because of the degrading 
issue. We have some polycoms connecting to the same server and they have no 
problems whatsoever so we know it's a problem with the GXP.

These phones are definately NOT ready for prime time. I would stay away from 
them. Play it safe and use Polycoms or, if too expensive, maybe Sipuras 841. 
These GXP-2000s are pure evil.


Jesus Mogollon
Global IP Systems, LLC
http://www.globalipsystems.com

2005/9/1, Aaron W <walsham at gmail.com>:
> 
> I have upgraded the GXP-2000 to the newest firmware 1.0.1.12<http://1.0.1.12>and the phone is much more usable However, I still have two slight sound 
> quality issues:
> 
> 1) There is static on the line at all times. It is not that noticable to 
> me, but when I make calls out the PSTN the person on the other end hears it. 
> If I use a Cisco ATA with an analog phone and call the same person again the 
> static goes away, so I believe it is phone related.
> 
> 2) When I call a non-voip phone when I stop talking (ie at the end of 
> every sentence) the person on the other end hears some feedback/buzzing for 
> a moment.
> 
> Is anyone else using this phone and experiencing these issues? Has anyone 
> else tried the GXP-2000 and decided to buy a different VoIP that they were 
> impressed with (without spending too much money)?
> 
> We have one GXP-2000 in house, and are trying to decided what phone to 
> standardize on before we start rolling out them out to the users.
> 
> Thanks,
> Aaron
> 
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