[Asterisk-Users] Queue application problem

[Jason Kim]

Hi,

I've posted this problem before, but no response.
I'm using iaxcomm for agents, and sometimes when there
are agents waitng, incomming calls are not connected
to agents for 20~30 seconds. In that case one agent is
displayed in "Ringing" state. How can i avoid this
situation?

Any response is highly appreciated.
Thanks.

queue.conf
------------------------------------------------------
[general]
;monitor-format = gsm

[default]
timeout = 4
maxlen = 0
music=default

[que1]
leavewhenempty=no
music=default
strategy=leastrecent
joinempty=yes
eventwhencalled=yes
retry=1

CLI> shoq eueues
------------------------------------------------------
que1         has 12 calls (max unlimited) in
'leastrecent' strategy (32s holdtime), W:0, C:883,
A:411, SL:0.0% within 0s
   Members: 
      IAX2/agent05 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent11 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent23 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent16 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent09 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent06 (dynamic) (Not in use) has taken no
calls yet
      IAX2/agent12 (dynamic) (Not in use) has taken 1
calls (last was 44 secs ago)
      IAX2/agent15 (dynamic) (Ringing) has taken no
calls yet
   Callers: 
      1. Zap/38-1 (wait: 1:32, prio: 1)
      2. Zap/49-1 (wait: 0:51, prio: 1)
      3. Zap/51-1 (wait: 0:47, prio: 1)
      4. Zap/52-1 (wait: 0:40, prio: 1)
      5. Zap/39-1 (wait: 0:28, prio: 1)
      6. Zap/41-1 (wait: 0:21, prio: 1)
      7. Zap/53-1 (wait: 0:19, prio: 1)
      8. Zap/54-1 (wait: 0:16, prio: 1)
      9. Zap/43-1 (wait: 0:05, prio: 1)
      10. Zap/55-1 (wait: 0:05, prio: 1)
      11. Zap/44-1 (wait: 0:04, prio: 1)
      12. Zap/58-1 (wait: 0:04, prio: 1)

iax.conf
------------------------------------------------------
[general]
port=5036
disallow=all
allow=alaw
jitterbuffer=yes
maxjitterbuffer=300
maxexccessbuffer=50
tos=0x04
qualify=no

[agent00]
type=friend
username=agent00
secret=agent00
context=agent
host=dynamic
notransfer=yes


	
		
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