[Asterisk-Users] Queue Join Event

[Saul Diaz]

Tressler, Joshua A wrote:

>Saul,
>
>What you are suggesting follows along the lines of what I am currently
>trying however I have determined that if the incoming call has no
>callerid, then the channel name is just Zap/1-1/ . For some reason
>asterisk doesn't even add the -XXXX to the end of the channel name....
>  
>
In zap channels :) zap/1-1  is the -XXXX

u don't will get zap/1-2.... at least i have a 300 phones system runing 
and never got 1... b/c only will happen when u send another call in the 
same channel...

if the user hangs up :) u will get another event.. i think i can look 
here for that event too if u need .. and the same will happen if the 
agent hangup u get another event etc etc

Event: Leave
Privilege: call,all
Channel: SIP/s-f36c
Queue: operator
Count: 0
Server: asterisk1

Database problems can be reduced to the min.. u can creat an id unique 
for u when u move to the db but in the asterisk enviroment the only way 
u have to follow the call is the channel...and if the channel is renamed 
b/c u got a park call or something u will get the rename event

regard
Saul

>My concern is that we could get a call that wouldn't go completely
>through the queue (aka, the user hangs up, or a db problem) and then an
>hour later get another private call on the same Zap/1-1/ channel and
>then we could have an issue of the uniqueness of the record. Do you
>follow my scenario? 
>
>I really thought that this may work until the above problem. Do you have
>any to this issue? Again, I appreciate your help with this. 
>
>Thanks again,
>
>Josh
>  
>