[Asterisk-Users] possible bug, what do you think?

[Kevin P. Fleming]

Andy Goss wrote:

> error.  The end result is that the user gets a new message envelope in
> their INBOX (msgxxxx.txt) but there is no associated .WAV file to go
> along with it.  The desired behavior here is to a) notify the user who
> is attempting to forward this message that the process failed so that
> the asterisk admin (me) can fix the issue or b) convert the file to the
> proper format and then merge the two together.  What do you all think?

Yes, that is a bug, but there is no simple way to handle it. 
app_voicemail would have to work quite a bit differently to make this 
work seamlessly.

Basically, what you need to do when you change the formats in your 
voicemail.conf file is manually go through the spool area and ensure 
that every message is present in all the selected formats, just as if 
those formats had been selected initially. Otherwise you can get very 
bizarre behavior, depending on the codec in use when a user deals with 
the mailbox.