[Asterisk-Users] PRI calls to Automated Attendants Dropped

Kris Boutilier Kris.Boutilier at scrd.bc.ca
Thu Oct 13 09:41:09 MST 2005


FYI, this is a bug that has been patched in cvs-head - see http://bugs.digium.com/view.php?id=4468> 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com]On Behalf Of Gary Reuter
Sent: Thursday, October 13, 2005 9:19 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] PRI calls to Automated Attendants Dropped


Sounds similar to a problem I've seen with a slightly different setup....   Calls to certain AA/PBXs were not passing progress information beyond 10 seconds into the call. Can you check your logs for the exact amount of time after the setup that the call gets dropped?  I'm guessing you'll see  10 or 11 seconds for most calls. The work-around is to make the asterisk box doing the relaying Answer() the calls before doing the outbound Dial().



On 10/13/05, Dave Wise <asterisk at agcllc.net> wrote:
I have 2 * boxes.
1 has 2 PRI's from the Telco, and a PRI to the 2nd *
The other has ZAP channels to Channelbanks for endusers.

If someone on the second box calls a Toll Free number (it probably
doesn't matter that it is toll free) that is auto answered by an auto 
attendant (QVC, a Bank, the Airlines, Credit Card Companies....) then
the call gets dropped with in a couple of seconds of placing the call
(the auto attendant barely gets started).  Has anyone ever heard of
this?  I heard of people not hearing the auto attendant on some systems
(not asterisk) because the channel isn't cleared or accepted (some sort
of signaling related to these auto attendants).  (maybe the same
signaling that shuts off the audio on some PBX's is hanging up the 
*???).  Any ideas/solutions?



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