[Asterisk-Users] PRI calls to Automated Attendants Dropped

[Gary Reuter]

Sounds similar to a problem I've seen with a slightly different setup....
Calls to certain AA/PBXs were not passing progress information beyond 10
seconds into the call. Can you check your logs for the exact amount of time
after the setup that the call gets dropped? I'm guessing you'll see 10 or 11
seconds for most calls.
The work-around is to make the asterisk box doing the relaying Answer() the
calls before doing the outbound Dial().


On 10/13/05, Dave Wise <asterisk at agcllc.net> wrote:
>
> I have 2 * boxes.
> 1 has 2 PRI's from the Telco, and a PRI to the 2nd *
> The other has ZAP channels to Channelbanks for endusers.
>
> If someone on the second box calls a Toll Free number (it probably
> doesn't matter that it is toll free) that is auto answered by an auto
> attendant (QVC, a Bank, the Airlines, Credit Card Companies....) then
> the call gets dropped with in a couple of seconds of placing the call
> (the auto attendant barely gets started). Has anyone ever heard of
> this? I heard of people not hearing the auto attendant on some systems
> (not asterisk) because the channel isn't cleared or accepted (some sort
> of signaling related to these auto attendants). (maybe the same
> signaling that shuts off the audio on some PBX's is hanging up the
> *???). Any ideas/solutions?
>
>
>
>
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