[Asterisk-Users] displaying a message on the Snom 320 using sipsak
Sven Fischer (support)
fischer at snom.de
Wed Oct 12 23:17:17 MST 2005
Hi,
for the snom360 it is working the same way. Use firmware version 4.3 and be
aware that the message is send to a specific SIP line and the phone is
displaying it only if this SIP line is the current active line (outgoing
identity) symbolised by a black phone (snom360) or the text in brackets
(snom320).
Regards,
Sven Fischer
On Wednesday 12 October 2005 20:20, Franklin Webb wrote:
> Greetings fellow list members,
> It seems like a lot of people have been having trouble getting
> indicators working on the Snom phones, myself included. Recently I was
> able to get the "desktop" functionality of sipsak to work on my Snom320,
> and I thought I would share what I could with the list. For those not
> familiar this will replace the standard display when you are not on a
> call (normally showing the registered extension) with a text message of
> your choosing. Our intent is to update this when our agents log into,
> and out of, queues. This will give a visual indicator for agents and
> supervisors in our call center as to whether or not the phone is logged
> in, which is a large concern for us, and probably any call center.
>
> For the record I tried this with a Snom360 also and could not get it
> working.
>
> 1. Setup the phone in Asterisk as normal
> 2. Get and install sipsak. It can be found at http://sipsak.org/
> <http://sipsak.org/> (can be on any machine on your network, we used a
> Fedora Core 3 machine for this).
> 3. In the Snom320 Configuration, under the "SIP" tab of your extensions
> line (Line 1 for me) make sure "Support Broken Registrar" is set to "on"
> 4. In the Snom320 Configuration, under "Advanced" make sure "Filter
> Packets from Registrar" is set to "off"
> 5. In the Snom320 Configuration, under "Advanced" under "Network
> identity (port):" set it to "5060" (you might be able to use a different
> port in here and in the sipsak command, but this is what worked for me.
> 6. Reboot the phone (just to be sure the settings take)
>
> Then use the following sipsak command:
>
> sipsak -vvv -M -O desktop -B "Test Msg" -r 5060 -s
> sip:6670 at 192.168.51.251
>
> where:
> "Test Msg" is the message you want displayed. To turn the message
> off just set it to empty string ("").
> 5060 is the port, you could try another port here if you set your
> phone to another port under "Advanced"
> 6670 is the extension of the phone
> 192.168.51.251 is the IP of the PHONE, not the Asterisk server. It
> does not appear that you can use the IP of the Asterisk server.
>
> You can get a list of phones with IPs using the Asterisk command "sip
> show peers". Our intent is to build a simple database matching
> extension to IP and then execute sipsak commands from a script, probably
> in the manager API, when agents log in and out that will update the
> phone display accordingly.
>
> I hope this is helpful to some of you.
>
> Franklin Webb
> InterMedia Marketing Solutions
--
-----------------------------------------------------------------------
See our FAQs at: http://www.snom.com/faq0.html?&L=1
Whitepapers at: http://www.snom.com/white_papers.html
-----------------------------------------------------------------------
snom technology AG Gradestraße 46 D-12347 Berlin
Sven Fischer fax +49 30 39833111
mailto:support at snom.de http://www.snom.com
-----------------------------------------------------------------------
More information about the asterisk-users
mailing list