[Asterisk-Users] help with broken voicemail

[Andy Goss]

drwxr-xr-x    6 root     root         1024 Oct 12 01:10 .
drwxr-xr-x    6 root     root         1024 Oct 12 01:15 ..
-rwxr-xr-x    1 root     root        12801 Oct 11 21:28 busy.wav
drwxr-xr-x    2 root     root         1024 Oct 11 21:28 cust3
-rwxr-xr-x    1 root     root         3051 Oct 11 21:28 greet.wav
drwxr-xr-x    2 root     root         1024 Oct 11 21:28 inbox
drwxr-xr-x    2 root     root         1024 Oct 12 01:10 old
-rwxr-xr-x    1 root     root        29895 Oct 11 21:28 unavail.wav
drwxr-xr-x    2 root     root         1024 Oct 11 21:28 work

-bash-2.05b# file unavail.wav
unavail.wav: RIFF (little-endian) data, WAVE audio, GSM 6.10, mono 8000 Hz


________________________________

From: asterisk-users-bounces at lists.digium.com on behalf of Tzafrir Cohen
Sent: Wed 10/12/2005 2:38 AM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] help with broken voicemail



On Tue, Oct 11, 2005 at 10:09:34PM -0400, Andy Goss wrote:
> Update -
>
> I made a backup of my entire voicemail directory then deleted it.  If I
> then try and record a greeting, it works.  Asterisk creates the folder
> structure and records the greeting.  If I try to copy the old file back
> into the directory, it wont work.  It's the same file name and
> everything.  The only thing I can figure might be an issue is that the
> voicemail drive is mounted as msdos so maybe there is something
> permissions different about the files that I cant see. 
>
> Any help would be appreciated. 

Please post the output of the following two commands:

ls -l /path/to/message.wav
file  /path/to/message.wav

Is it indeed a valid wav/RIFF file?

--
Tzafrir Cohen         | tzafrir at jbr.cohens.org.il | VIM is
http://tzafrir.org.il |                           | a Mutt's 
tzafrir at cohens.org.il |                           |  best
ICQ# 16849755         |                           | friend
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