[Asterisk-Users] *8 and group pickup not working

Alberto Risco arisco at pharmacentra.com
Mon Oct 10 11:14:16 MST 2005


I don't know if this will help you, but we had the same problem, we also
have Polycom 500s and I changed the pickupexten to *9 (anything other
than *8), because I read somewhere that for some reason Asterisk has a
problem with this feature and *8.  It worked for us.


Alberto

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Angus
Comber
Sent: Sunday, October 09, 2005 2:48 PM
To: alan at pabxas.com.au; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [Asterisk-Users] *8 and group pickup not working

No that's not problem.

On my current configs I get:

Oct  9 20:43:18 NOTICE[2990]: chan_sip.c:7455 handle_request: Nothing to

pick up

every time I try *8

Why does the phone think there is nothing to pickup?

Angus




----- Original Message ----- 
From: "Alan Harrison" <alan at pabxas.com.au>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Sunday, October 09, 2005 2:35 PM
Subject: Re: [Asterisk-Users] *8 and group pickup not working


> On Sun, 9 Oct 2005 21:32, Angus Comber wrote:
> Hi
>
> I have Polycom 600s and 500s but I find that we need to dial *8 then
send. 
> If
> we pickup then dial *8 the phone or Asterisk re-aranges it to 8*. 
> Likewise
> with *97 and *98 foes to 9*7 and 9*8.
>
> This might help.
>
>> Hello
>>
>> I have a Junghanns ISDN BRI card for incoming calls and use SIP
Polycom
>> IP300 phones.
>>
>> My config files look like this:
>>
>> features.conf
>> pickupextn = *8
>>
>> zapata.conf
>> context=frompstnisdn
>> group=1
>> callgroup=1
>> pickupgroup=1
>>
>> I also edited sip.conf like this:
>> group=1
>> callgroup=1
>> pickupgroup=1
>>
>>
>> But on internal and incoming calls if I dial *8 from any phone I
cannot
>> pickup.  Do I need to add anything to extensions.conf?  do something 
>> else.
>> I also tested with a Snom 190 and that cannot pickup using *8 either!
>>
>> Angus
>>
>>
>>
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> -- 
> Regards,
>
> Alan Harrison
> PABX Advisory Services Pty Ltd
> PH  02 9893 7888
> Email alan at pabxas.com.au
> _______________________________________________
> --Bandwidth and Colocation sponsored by Easynews.com --
>
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