[Asterisk-Users] Multitenant Call Center Setup

[BJ Weschke]

 There isn't a way to do it in agents.conf.
  That being said though, there are folks that have forgone agents.conf and
have used the AddQueueMember and RemoveQueueMember commands via both the
dial plan and manager interfaces to work their own agents approach that
certainly could be designed to support a multi-tenant environment.

 On 10/10/05, Waldo Rubinstein <waldo at trianet.net> wrote:
>
> Hi list (again),
>
> I have another question which I have not been able to resolve from
> neither the wiki nor Google.
>
> I've been able to configure a multi-tenant setup of asterisk for 2
> small call centers with no problem, by simply playing with contexts
> (which I guess is how everyone else is doing it).
>
> The problem I have is that I've only been able to configure one
> global agents.conf file. This restricts my setup in a way that I
> cannot have two agents 1001, for example if my clients wanted to. Is
> there a way to overcome this?
>
> Thanks,
> Waldo
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