[Asterisk-Users] Issue with terra-call today

[Kanuri, Seshu (Company IT)]

Looks like Terracall has not only reduced the rates but also reduced
their ability to connect the calls to India. 
Today we are not able to make even one call, but the CDRs are still
coming as connected and we are being charged.
 
Please note the request I sent below for the credit.
 
Adella,
 
My support people are trying to call India since morning and have not
been able to connect. However I have been charged as under:
SIP	 011918632210439	 10/7/2005 7:58:50 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:58:31 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 011918632210439	 10/7/2005 7:28:35 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:28:18 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 011914424332094	 10/7/2005 7:26:00 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:25:40 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 7323874133	 10/7/2005 7:24:03 AM	 1:00	 $0.02	 O
Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:23:40 AM	 0:00	 $0.00
I	 Incoming Completed	
1280642680	 280642680	 10/7/2005 7:15:43 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 011914424332094	 10/7/2005 7:15:43 AM	 0:00	 $0.00
O	 Outgoing No Answer	
SIP	 011914424332094	 10/7/2005 7:14:31 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:14:17 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 011918632210439	 10/7/2005 7:13:04 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:12:49 AM	 0:00	 $0.00
I	 Incoming Completed	
SIP	 011914424332094	 10/7/2005 7:11:05 AM	 1:00	 $0.08
O	 Outgoing Completed	
1280642680	 280642680	 10/7/2005 7:10:51 AM	 0:00	 $0.00
I	 Incoming Completed	
 
Please give credit for the above calls as we have not been able to
connect at all.
 
Seshu Kanuri
--------------------------------------------------------

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