[Asterisk-Users] Sipura Adapter SPA-2002

[Rich Adamson]

> Hello.  Has anyone run into problems accessing voicemail with the Sipura 
> SPA-2002's? 
> 
> Our SPA-2000's work fine (registers fine, able to make and receive calls 
> properly & also able to access voicemail).  We've configured the 2002's 
> exactly the same way.  However, with the SPA-2002 we're unable to access 
> the voicemail system (though it does register fine and is able to make 
> and receive calls properly).  Here's Asterisk's log file as we try to 
> access the voicemail with the SPA-2002:
> 
> Oct  4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail 
> config file for '7777'
> Oct  4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail 
> config file for '7777'
> Oct  4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username
> Oct  4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username
> Oct  4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username
> Oct  4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username
> Oct  4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password
> Oct  4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username
> 
> Can anyone help us?

I don't use the 2002's, but do have a spa3k that is working fine.

The above messages tend to suggest that either the definition in
voicemail.conf for extn 7777 does not exist, or, you might have a
'context' problem, or, the syntax in voicemail.conf is messed up.

Copy/paste the key sections of sip.conf (for this adapter), the
extensions.conf section that is supposed to handle voicemail, and
the definitions in voicemail.conf. Maybe we can spot the problem
from that.