[Asterisk-Users] Polycom 501: takes calls, but fast busy on dial out?

[Doug]

At 15:47 10/4/2005, Michael Anderson, wrote:
>Windows telnet, and most telnets will only use TCP, so you won't be able 
>to test UDP port 5060 with this method.

OK, how would I do it then?



>On 10/4/05, Doug <<mailto:Doug at natel.net> Doug at natel.net> wrote:
>>At 15:17 10/4/2005, Matthew T. O'Connor, wrote:
>> >Are you sure there is no firewall on the server?
>>
>>Yep, pretty sure.  Also, we have a bunch of
>>other Polycom phones on the system that have
>>been working for over a month.
>>
>>
>> >Or are you sure that
>> >the Polycom phone is trying to connect to the *
>> >server on the expected port number?
>>
>>I set it up on 5060 wherever it asked for a port
>>number.
>>
>>
>> >What happens when you try to telnet to the SIP port on
>> >the * box?
>>
>>As follows:
>>==========================================================
>>Microsoft Windows 2000 [Version 5.00.2195]
>>(C) Copyright 1985-2000 Microsoft Corp.
>>
>>C:\WINNT\system32>telnet xxx.xxx.xxx.xxx:5060
>>Connecting To xxx.xxx.xxx.xxx:5060...Could not open a connection to host on
>>port
>>   23 : Connect failed
>>==========================================================
>>
>>
>>
>> >
>> >Matt
>> >
>> >
>> >Doug wrote:
>> >> Hi,
>> >>
>> >> Has anyone seen this before?  The phones are
>> >> registered OK, and they can take incoming
>> >> calls, but all I get is a fast busy whatever
>> >> I dial.  I've tried regular numbers, *98, etc.
>> >>
>> >> Looking at the Asterisk Command Line Interface, I
>> >> don't see any text outputted when I try to dial out.
>> >> I wonder if it's even getting to the Asterisk server.
>> >> Where does it get the fast busy from--inside the phone?
>> >>
>> >> Another clue is the Flash Operator Panel.  The extensions
>> >> show up, but the "devices" are greyed out.
>> >>
>> >> Here is what "sip show peers" has:
>> >>
>> >> Name/username    Host            Dyn Nat ACL Mask             Port
>> >> Status
>> >>
>> >> 
>> 15102/15102      XXX.XXX.XXX.XXX  D   N 
>> <http://255.255.255.255>255.255.255.255   1044
>> >> OK (69 ms)
>> >> 
>> 15101/15101      XXX.XXX.XXX.XXX  D   N 
>> <http://255.255.255.255>255.255.255.255  1043
>> >> OK (69 ms)
>> >>
>> >> Do the ports matter?
>> >>
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>Michael Anderson
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