[Asterisk-Users] Queuelog

Johann johann.hoehn at ecommerce.com
Wed Nov 30 15:13:47 MST 2005


It is mentioned in the asterisk source under asterisk-src/docs/queue_log.

You can also see an online copy at 
http://voip-info.org/tiki-index.php?page=Asterisk+log+queue_log


COMPLETEAGENT(holdtime|calltime|origposition)
The caller was connected to an agent, and the call was terminated normally
by the *agent*. The caller's hold time and the length of the call are both
recorded. The caller's original position in the queue is recorded in
origposition.

COMPLETECALLER(holdtime|calltime|origposition)
The caller was connected to an agent, and the call was terminated normally
by the *caller*. The caller's hold time and the length of the call are both
recorded. The caller's original position in the queue is recorded in
origposition.

So, I take it the documentation is just wrong and the idea was never 
implemented?

--johann

lenz wrote:
> Hi Johann,
> we engineered QueueMetrics out of the queues of * version 0.7, but 
> never  found that origposition argument. And it's not present in our 
> current 1.2.  Where did you find it?
> Yours
> l.
> 
> 
> In data Tue, 29 Nov 2005 19:57:47 +0100, Johann  
> <johann.hoehn at ecommerce.com> ha scritto:
> 
>> Entries in the queue_log file do not match what the documents say.  
>> The  COMPLETECALLER and COMPLETEAGENT events do not have the 3rd 
>> agrument of  origposition.  I'm using Asterisk 1.0.9 currently(will be 
>> upgrading  shortly).  I've checked and this should be done by the old 
>> stable  version we are running.
>>
>> We are using callback agents.  Here is an example log entry:
>>
>> 1133290480|1133290425.5|da_queue|Agent/1|COMPLETECALLER|35|20
>>
>> Here is roughly what it should be:
>>
>> 1133290480|1133290425.5|da_queue|Agent/1|COMPLETECALLER|35|20|1
>>
>>
>> Any reason it doing what the documents say?
>>
>> --johann
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> 
> 
> 



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