[Asterisk-Users] Sipura SPA-3000 & SPA-2002 - Unable to dial *99

[Rich Adamson]

> I am having a small problem with a few Sipura units. The settings are  
> pretty much factory stock: the unit is set up to not register and the  
> IP address for the unit is static and defined in the SIP setup for  
> that unit. All other calls are sent and received properly, this is  
> the only problem I have. When I dial *99 from the phone connected to  
> line 1, I cannot complete a call. Instead of completing the call, I  
> still have a dialtone. The only thing I can think of is that the  
> units are somehow setup to ignore 9 and still play the dialtone, but  
> I haven't seen anything in the interface to specify that.
> 
> I have tried specifying various dialplans to make sure that *xx is  
> sent to the Asterisk server, but no joy. Another oddity is that  
> dialing *98 works just fine, only *99 fails.
> 
> If anyone else has run into this and found a solution, I'd love a  
> pointer in the right direction.

Since those codes are also listed as "Vertical Service Activation
Codes" on the Regional tab, did you try to disable them on that page?

Maybe the sipura is still interpreting those as opposed to following
your dialplan.