[Asterisk-Users] Sangoma problems!?

[David Yat Sin]

Hi Stig,
>When I install another Sangoma card on the same system (pri_net), and
>connect the two cards with a PRI cross-over cable both cards get connected
>(green led) and Asterisk reports both spans:
>Status: Provisioned, UP, Active

It does look your installation is fine, i.e you are being able to
send/receive packets. One way to confirm this is to perform a trace on span
1: (with the E1 cross-over cable between the two ports) 

1. In the Asterisk CLI, type:
pri intense debug span 1. 
You should see that packets are being transmitted in both directions, i.e.
Some packets will have 
>
>
>

On the left hand side and others will have < < <

2. In another command window (linux bash), type: 
Wanpipemon -I w1g1 -c trd

This is a sangoma tool that will trace the d-channel of span 1. Check if you
are having both incoming and outgoing packets. 

If for both tests, you are receiving and transmitting packets, this means
your connection is fine, but your telco line is not provisioned yet. Contact
your telco and tell them that you are not receiving packets. 

If you are receiving and transmitting packets from the wanpipemon trace, but
only transmitting or only receiving in the asterisk CLI, then this that the
Sangoma card is not interfacing properly with zaptel. This usually happens
because you did not re-compile zaptel after installing wanpipe. Please
re-compile zaptel. The correct installation sequence is:

1. Zaptel, Libpri, Asterisk
2. wanpipe
3. recompile zaptel. 
4. perform configurations (wancfg, zaptel.conf etc.. )

Do not hesitate to contact me if you have any questions. 


Regards,

David Yat Sin
Sangoma Technologies
(905) 474-1990 x119
(800) 388-2475 x119
Fax: (905) 474 9223
MSN: david.ys1 at hotmail.com
Email: davidy at sangoma.com
Website: www.sangoma.com
 

-----Original Message-----
From: Stig Even Larsen [mailto:stig.larsen at pcsupport.no]
Sent: November 25, 2005 3:21 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Sangoma problems!?

I'm having problems connecting my Sangoma cards to our PRI (E1) interface.
It seems that the card get connected (green led), but Asterisk reports:
Status: Provisioned, Down, Active.

When I install another Sangoma card on the same system (pri_net), and
connect the two cards with a PRI cross-over cable both cards get connected
(green led) and Asterisk reports both spans:
Status: Provisioned, UP, Active

What could be wrong?
I'm I missing something?


zaptel.conf
;Telco PRI
span=1,1,0,ccs,hdb3,crc4
bchan=1-15,17-31
dchan=16

;PBX
span=2,0,0,ccs,hdb3,crc4,yellow
bchan=32-46,48-62
dchan=47


zapata.conf (minimal)
[channels]

context = from-pstn
switchtype = euroisdn
group=0
signalling = pri_cpe
channel => 1-15
channel => 17-31

context = alcatel
switchtype = euroisdn
group=1
signalling = pri_net
channel => 32-46
channel => 48-62

Best regards,
Stig Even Larsen






David Yat Sin
Sangoma Technologies
(905) 474-1990 x119
(800) 388-2475 x119
Fax: (905) 474 9223
MSN: david.ys1 at hotmail.com
Email: davidy at sangoma.com
Website: www.sangoma.com



-----Original Message-----
From: Stig Even Larsen [mailto:stig.larsen at pcsupport.no] 
Sent: November 25, 2005 3:21 PM
To: asterisk-users at lists.digium.com
Subject: [Asterisk-Users] Sangoma problems!?

I'm having problems connecting my Sangoma cards to our PRI (E1) 
interface. It seems that the card get connected (green led), but 
Asterisk reports:
Status: Provisioned, Down, Active.

When I install another Sangoma card on the same system (pri_net), and 
connect the two cards with a PRI cross-over cable both cards get 
connected (green led) and Asterisk reports both spans:
Status: Provisioned, UP, Active

What could be wrong?
I'm I missing something?


zaptel.conf
;Telco PRI
span=1,1,0,ccs,hdb3,crc4
bchan=1-15,17-31
dchan=16

;PBX
span=2,0,0,ccs,hdb3,crc4,yellow
bchan=32-46,48-62
dchan=47


zapata.conf (minimal)
[channels]

context = from-pstn
switchtype = euroisdn
group=0
signalling = pri_cpe
channel => 1-15
channel => 17-31

context = alcatel
switchtype = euroisdn
group=1
signalling = pri_net
channel => 32-46
channel => 48-62

Best regards,
Stig Even Larsen