[Asterisk-Users] Call parking on Polycom IP501

[Anthony Rodgers]

 From my original post:

"using ParkAndAnnouce puts the parked call on hold, hangs up the parker 
and then immediately calls them back with an announcement of the stall 
number"

So, I would say, yes :-)

On Nov 24, 2005, at 11:09 AM, Alvaro Parres wrote:

>  Hi... I have the polycom 301 with firmware 1.6.3
>
>  When i Press Park, i get a dialog to enter a extension.
>
>  A dial 700 ther
>
>  and the call get parked, and i recive a call announceme where the 
> calls was parked.
>
>  is this normal ???
>
>
> On 11/24/05, Alvaro Parres <aparres at gmail.com> wrote:
>>
>>
>>
>>
>> On 11/24/05, Adam Goryachev < mailinglists at websitemanagers.com.au> 
>> wrote:
>>>
>>> I just tried it on my IP600, and when I press the park button, it 
>>> waits
>>> for me to dial an extension number, then I press park again, and it 
>>> just
>>> hangs up the call.
>>>
>>> Thanks,
>>> Adam
>>>
>>> On Tue, 2005-11-22 at 13:56 -0800, Anthony Rodgers wrote:
>>> > Hi there,
>>> >
>>> > Instead of asking a question, I thought I'd post an answer. I got 
>>> the
>>> > Polycom IP501 'Park' softkey working with * by doing the following:
>>> >
>>> > features.conf:
>>> >
>>> > [general]
>>> > parkext => 1000
>>> > parkpos => 1001-1009
>>> > context => parkedcalls
>>> > parkingtime => 120
>>> > transferdigittimeout => 3
>>>  > courtesytone = beep
>>> >
>>> > Nothing unusual there. Here's the neat bit:
>>> >
>>> > extensions.conf:
>>> >
>>> > [internal] ; or whatever the relevant context is for you - it's 
>>> usually
>>> > wherever your Polycom lives
>>> > include => parkedcalls
>>> > exten =>
>>> > callpark,1,ParkAndAnnounce(pbx-transfer:PARKED|120|SIP/
>>> > ${DIALEDPEERNUMBER}|internal,${DIALEDPEERNUMBER},1)
>>> >
>>> > By using SIP DEBUG, I discovered that the Polycom attempts to 
>>> re-invite
>>> > the call to an extension called callpark. I couldn't get Park() to 
>>> work
>>> > (it announces the stall number to the parked caller, instead of the
>>> > parker, for some reason), but using ParkAndAnnouce puts the parked 
>>> call
>>> > on hold, hangs up the parker and then immediately calls them back 
>>> with
>>> > an announcement of the stall number.
>>> >
>>> > Hope this helps someone out......
>>> >
>>> > Regards,
>>>
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