[Asterisk-Users] Strategy=ringall does not ring all agents.

[Chuck Bunn]

Hi,

In the queue.conf I have set the strategy set to ringall but only the lowest
agent number ever rings??? A show agents at the CLI shows three agents 
logged
in yet only the first agent ever rings. I have my agents in a group, 
group 1.

****************
queue.conf

[general]

;Operator Home
[extensions-home]
music=default
strategy=ringall
maxlen=0
context=extensions-home
member => Agent/@1

******************
agents.conf

[agents]
wrapuptime=0
musiconhold => default
updatecdr=yes

;Operator - Home
group=1
agent => 300,300,name1
agent => 301,301,name2

agent => 310,310,name3
agent => 311,311,name4
agent => 312,312,name5
agent => 313,313,name6
agent => 314,314,name7

agent => 499,499,name8

;Operator - Spa
agent => 500,500,name9

agent => 510,510,name10
agent => 511,511,name11
agent => 512,512,name12

;Operator - Rest
group=2
agent => 600,600,name13

****************************
extensions.conf

[general]
#include macros.incl

[incoming-home]
exten => s,1,Goto(extensions-home,100,1)
exten => t,1,Goto(extensions-home,100,1)
exten => i,1,Goto(extensions-home,100,1)

[extensions-home]
include => parkedcalls

;Operator queue, Operator Console, and Receptionist Phone
exten => 100,1,Answer()
exten => 100,2,Queue(extensions-home|trn|||120)

;Office Personnel
exten => _30[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _31[0-4],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _399,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _40[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _499,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})

;Spa Personnel
exten => _500,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _51[0-2],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => 590,1,Dial(ZAP/3,20)

;Voicemail Main
exten => 800,1,Answer
exten => 800,2,VoicemailMain

;Agent Login
exten => 801,1,AgentCallbackLogin(,, at extensions-home)

;Voice Conferencing
exten => _85X,1,Answer
exten => _85X,2,MeetMe(${EXTEN})

;exten => i,1,Voicemail(s300)
;exten => t,1,Voicemail(s300)

exten => fax,1,Dial(ZAP/4,20)
exten => fax,2,Congestion
exten => fax,102,Congestion

[local]
ignorepat => 9
exten => _9NXXXXXX,1,Dial(${OUTBOUNDTRUNK}/${EXTEN:1})
exten => _9NXXXXXX,2,Congestion(5)
exten => _9NXXXXXX,102,congestion(5)
exten => 911,1,Dial(${OUTBOUNDTRUNK}/911)
exten => 9911,1,Dial(${OUTBOUNDTRUNK}/911
include => extensions-home

[longdistance]
ignorpat => 9
exten => _91NXXNXXXXXX,1,Dial(${OUTBOUNDTRUNK}/${EXTEN:1})
exten => _91NXXNXXXXXX,2,Congestion(5)
exten => _91NXXNXXXXXX,102,congestion(5)
include => local


[globals]
OUTBOUNDTRUNK=Zap/G1

PSTN1=Zap/1
PSTN2=Zap/2

PHONE1=Zap/3
PHONE2=Zap/4

************************
CLI Output

....
Starting simple switch on 'Zap/1-1'
    -- Executing Goto("Zap/1-1", "extensions-home|100|1") in new stack
    -- Goto (extensions-home,100,1)
    -- Executing Answer("Zap/1-1", "") in new stack
    -- Executing Queue("Zap/1-1", "extensions-home|trn|||120") in new stack
    -- outgoing agentcall, to agent '300', on 
'Local/300 at extensions-home-b560 
<javascript:open_compose_win('to=300%40extensions-home-b560&thismailbox=sent-mail');>,1'
    -- Called Agent/@1
    -- Executing Macro("Local/300 at extensions-home-b560 
<javascript:open_compose_win('to=300%40extensions-home-b560&thismailbox=sent-mail');>,2",
"stdexten|300|SIP/300") in new stack
    -- Executing Dial("Local/300 at extensions-home-b560 
<javascript:open_compose_win('to=300%40extensions-home-b560&thismailbox=sent-mail');>,2", 
"SIP/300|20") in new
stack
    -- Called 300
    -- SIP/300-00ed is ringing
    -- Agent/300 is ringing
    -- SIP/300-00ed answered Local/300 at extensions-home-b560 
<javascript:open_compose_win('to=300%40extensions-home-b560&thismailbox=sent-mail');>,2
    -- Agent/300 answered Zap/1-1
...

Thanks