[Asterisk-Users] Master Telephone

[Jesus Bermudez Riquelme - Pcmur Soluciones Informaticas]

First, you have to configure your zapata.conf & sip.conf to support your hardware (see http://www.voip-info.org/wiki/index.php?page=Asterisk and read 
http://www.nufone.net/downloads/asteriskdocs/AsteriskTFOT.zip ,this last is a must-read one)

After that, you have to see if all incoming calls are done within work hours:

[incoming]

exten => s,1,GotoIfTime(9:00-15:00,mon-fri,*,*?accepted,1,10)
exten => s,2,thefunctionyouwantdoneifisnthourtime

[accepted]

exten => 1,1,Dial(thephoneyouwantasmaster)
; add here what you want if that phone is in use        

as you see, you have no need for new hardware and programming is really simple ;)


  ----- Original Message ----- 
  From: Johnathan Falk 
  To: Asterisk-Users at lists.digium.com 
  Sent: Tuesday, November 22, 2005 4:22 PM
  Subject: [Asterisk-Users] Master Telephone


  I am the network administrator for a small school in Michigan.  We are currently using an older proprietary pbx system and are trying very hard to get away from this one vender lock in. I have set up an asterisk server using the version 1.2 of asterisk.  Our current system has a master telephone used by the head secretary that can transfer anyone's calls and just generally handle all phone redirection.  Kind of like a head receptionist.  The one rule we have about our telephone system is that during school hours a person must answer.  Our superintendent refuses to have a machine answer if there are people working.  So the head secretary must either redirect the calls to someone who is there or take the call herself.  How can we accomplish this with asterisk? Also if it can't be accomplished through programming what special hardware would we be required to purchase.

   

  Johnathan Falk
  Network Administrator

  Clinton Community Schools

  1-517-442-9622



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