[Asterisk-Users] User identification

[Ezequiel Gonzalez Rial]

Hi! I'm new to asterisk and I'm trying to develope an application that
allows the caller to input an Id and then the system redirects to an
operator.
What I did so far is to create an agi script that receives the call,
allow the input, query a DB to check thah the Id is valid and then
transfer.

I need advice on the way that the application that uses the operator
can process the input Id. Change the callerid? other options?

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Best Regards,
Ezequiel Gonzalez Rial (gonrial at gmail.com)