[Asterisk-Users] Getting invalid extension during agent login.

Chuck Bunn chuck.bunn at networkdoc.com
Fri Nov 18 12:51:33 MST 2005


Hi,

I try to log in as an agent using the 'AgentCallBackLogin' in extensions 
and I am prompted for my agent Id and password, the system takes those 
and then asks for the extension I am at and I enter a valid extension 
and it tells me its an invalid extension. Here is my files:

************
agents.conf

[agents]
ackcall=yes
wrapuptime=0
musiconhold => default
updatecdr=yes

;Operator - Home
group=1
agent => 300,300,name1
agent => 301,301,name2

agent => 310,310,name3
agent => 311,311,name4
agent => 312,312,name5
agent => 313,313,name6
agent => 314,314,name7

;Operator - Spa
agent => 500,500,name8

agent => 510,510,name9
agent => 511,511,name10
agent => 512,512,name11

;Operator - Rest
group=2
agent => 600,600,name12


**********
queue.conf

[general]

;Operator Home
[Q100]
music=default
strategy=ringall
maxlen=0
context=extensions-home
member => Agent/@1

;Operator Restuarant
[Q110]
music=default
strategy=ringall
maxlen=0
context=extensions-rest
member => Agent/@2


****************
extension.conf

[general]
#include macros.incl

[incoming-home]
exten => s,1,Goto(extensions-home,100,1)
exten => t,1,Goto(extensions-home,100,1)
exten => i,1,Goto(extensions-home,100,1)

[extensions-home]
include => parkedcalls

;Operator queue, Operator Console, and Receptionist Phone
exten => 100,1,Answer()
exten => 100,2,Queue(Q100|trn|||120)

;Office Personnel
exten => _30[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _31[0-4],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _399,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _40[0-1],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _499,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})

;Spa Personnel
exten => _500,1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => _51[0-2],1,Macro(stdexten,${EXTEN},SIP/${EXTEN})
exten => 590,1,Dial(ZAP/3,20)

;Voicemail Main
exten => 800,1,Answer
exten => 800,2,VoicemailMain

;Agent Login
exten => 801,1,AgentCallbackLogin

;Voice Conferencing
exten => _85X,1,Answer
exten => _85X,2,MeetMe(${EXTEN})

exten => i,1,Voicemail(s300)
exten => t,1,Voicemail(s300)

exten => fax,1,Dial(ZAP/4,20)
exten => fax,2,Congestion
exten => fax,102,Congestion

[internal-longdistance]
include => local
include => longdistance
include => extensions-home

[internal-local]
include => local
include => extensions-home


[local]
ignorepat => 9
exten => _9NXXXXXX,1,Dial(${OUTBOUNDTRUNK}/${EXTEN:1})
exten => _9NXXXXXX,2,Congestion(5)
exten => _9NXXXXXX,102,congestion(5)
exten => 911,1,Dial(${OUTBOUNDTRUNK}/911)
exten => 9911,1,Dial(${OUTBOUNDTRUNK}/911

[longdistance]
ignorpat => 9
exten => _91NXXNXXXXXX,1,Dial(${OUTBOUNDTRUNK}/${EXTEN:1})
exten => _91NXXNXXXXXX,2,Congestion(5)
exten => _91NXXNXXXXXX,102,congestion(5)

[globals]
OUTBOUNDTRUNK=Zap/G1

*************************

Thanks





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