[Asterisk-Users] Bristuff / Junghanns / Customer Service

[Frederic Steinfels]

Florian Overkamp wrote:

> Hi Frederic,
>
> Not to start some flame war here, but I've always known the Junghanns 
> people to be quite cooperative, although it is a shame that they don't 
> have two Klaus'es around there, since one is just simply too busy :)
>
Klaus was always very very kind on the phone. The only thing is that he 
almost never returned my calls and that I had to try 20 times to get 
hold of him once. On the other hand his brother just ditched me and did 
not even want to talk back with Klaus. If we make a mistake in our 
company, we have to apologize and try to agree on a compromise. That 
idea never occured to Jens. And that's what is upsetting me most because 
fighting for the return, buying another product, spending all the time 
on the installation etc. is barely worth it.

Frederic