[Asterisk-Users] multi tenant with queues

[Waldo Rubinstein]

I had the exact same dilemma and switched to using AddQueueMember/ 
RemoveQueueMember instead of using agents. This solved my problem.

- Waldo

On Nov 17, 2005, at 7:13 PM, snacktime wrote:

> I'd like some feedback on my solution so far for using queues in a  
> multi tenant configuration.  For most of the configuration files  
> I've been able to use a naming scheme for the context names, which  
> works nicely for making multi tenant fairly transparent.  However  
> that won't work for everything and queues is one of them.
>
> In queues.conf the naming scheme will work for defining a queue.   
> It won't work for the agents though as they all have to have unique  
> names.  My thought is to create a pool of available agent numbers,  
> and the web gui for the tenants will let the tenant pick the agent  
> numbers they want to assign out of the pool.  As numbers are used  
> they are taken out of the pool, and as they become available they  
> go back into the pool.  The  downside to this is that a tenant  
> won't get to pick the exact numbers they want, but that doesn't  
> seem like too much of a compromise for a multi tenant system.
>
> Anyone have any better ideas?
>
> Chris
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