[Asterisk-Users] How to specify multiple agent groups with a queue?
Chuck Bunn
chuck.bunn at networkdoc.com
Thu Nov 17 10:02:11 MST 2005
Hi,
What is the correct syntax for assigning multiple agent groups to a queue?
*****************
Here is my queue.conf
[general]
;Operator Home
[Q100]
music=default
strategy=ringall
maxlen=0
context=home
member => Agent/@1,Agent/@2 <==== IS THIS CORRECT?
;Operator Restaurant
[Q110]
music=default
strategy=ringall
maxlen=0
context=rest
member => Agent/@3
****************
Here is my agents file
[agents]
ackcall=yes
wrapuptime=0
musiconhold = > default
updatecdr=yes
;Operator - Home
group=1
agent => 1300,1300,name1
agent => 1301,1301,name2
agent => 1310,1310,name3
agent => 1311,1311,name4
agent => 1312,1312,name5
agent => 1313,1313,name6
agent => 1314,1314,name7
;Operator - Spa
group=2
agent => 1500,1500,name8
;Operator - Rest
group=3
agent => 1600,1600,name9
Thanks
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