[Asterisk-Users] 7940 paperweight

[Kris Edwards]

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Still looking for any advice with this.  I had given up with the upgrade
process (to SIP.. tftp won't send the files for some reason) but I can't
even get this to work with sccp.  It doesn't seep to ever finish booting.

My understanding is that after the hunt is exhausted through tftp, the
phone will boot it's current image, but this isn't the case for me.  The
display shows

Configuring IP
Requesting Configuration
Opening 192.168.1.104 (tftp server i assigned)
Defaulting CM to TFTP Server
....infinite loop....


Here is my phone info and below that is a tcpdump.  If you have any
ideas, please let me know.  If this phone is bricked, I need to get my
money back before it's too late.

MAC Address 		00XXXXXXBD4D
Host Name 		SEP00XXXXXXD4D
Phone DN 		
App Load ID 		P00306000400
Boot Load ID 		PC0303010100
Version 		6.0(4.0)
Expansion Module 1 		
Expansion Module 2 		
Hardware Revision 		4.3
Serial Number 		INMXXXXXXT
Model Number 		CP-7940G
Codec 		ADLCodec
Amps 		5V Amp
C3PO Revision 		2
Message Waiting 		NO

excerpt from network settings...

CallManager 1 		CiscoCM1
CallManager 2 TFTP 		192.168.1.104
DHCP Enabled 		Yes
DHCP Address Released 		No
Alternate TFTP 		Yes
Erase Configuration 		NO
Forwarding Delay 		NO	
GARP Enabled 		Yes
Voice VLAN Enabled 		Yes
Auto Line Select Enabled 		No
Video Capability Enabled 		No
DSCP For Call Control 		default
DSCP For Configuration 		default
DSCP For Services 		default
Device Security Mode 		Non Secure
Web Access Enabled 		Yes

Tx Excessive Collisions 		0
Tx Frames 		232
Tx Broadcasts 		28
Tx Multicasts 		13
Tx Collisions 		0
Tx Deferred Abort 		0
Rx Overruns 		0
Rx Long/CRC 		0
Rx Frames 		54

Debug display:

0x8103, 0x0, 0x12310044
0x8103, 0x0, 0x12310044
0x8103, 0x0, 0x12310044
0x8103, 0x0, 0x12310044
0x8103, 0x0, 0x12310044
0x8103, 0x0, 0x12310044

Socket Task 		616 of 1200
Phone Task 		916 of 4000
RTP Task 		104 of 1200
TLS Task 		104 of 6000
Config Task 		1592 of 6000
Display Task 		472 of 1300
CAST Task 		144 of 1600
Sidecar Task 		348 of 1500
Audit Task 		436 of 1600
Undefined Mode 		0 of 64
SVC Mode 		12 of 64
IRQ Mode 		28 of 128
FIQ Mode 		0 of 64

Domain 		snmpUDPDomain
Remote Address 		/0
Local Address 		/0
Sender Joins 		0
Receiver Joins 		0
Byes 		0
Start Time 		0
Row Status 		Not Ready
Name 		SEP00XXXXXXBD4D
Sender Packets 		0
Sender Octets 		0
Sender Tool 		None
Sender Reports 		1
Sender Report Time 		0
Sender Start Time 		0
Rcvr Lost Packets 		0
Rcvr Jitter 		0,0
Receiver Tool 		None
Rcvr Reports 		1
Rcvr Report Time 		0
Rcvr Packets 		0
Rcvr Octets 		0
Rcvr Start Time 		0

Here is a tcpdump (mac changed):

15:48:31.501856 IP 192.168.1.105.50170 > mulbman.tftp:  31 RRQ
"CTLSEP00XXXXXXBD4D.tlv" o
15:48:35.501998 IP 192.168.1.105.50170 > mulbman.tftp:  31 RRQ
"CTLSEP00XXXXXXBD4D.tlv" o
15:48:39.502162 IP 192.168.1.105.50170 > mulbman.tftp:  31 RRQ
"CTLSEP00XXXXXXBD4D.tlv" o
15:48:43.502293 IP 192.168.1.105.50170 > mulbman.tftp:  31 RRQ
"CTLSEP00XXXXXXBD4D.tlv" o
15:48:47.504194 IP 192.168.1.105.50171 > mulbman.tftp:  32 RRQ
"SEP00XXXXXXBD4D.cnf.xml"
15:48:51.502542 IP 192.168.1.105.50171 > mulbman.tftp:  32 RRQ
"SEP00XXXXXXBD4D.cnf.xml"
15:48:55.502685 IP 192.168.1.105.50171 > mulbman.tftp:  32 RRQ
"SEP00XXXXXXBD4D.cnf.xml"
15:48:59.502815 IP 192.168.1.105.50171 > mulbman.tftp:  32 RRQ
"SEP00XXXXXXBD4D.cnf.xml"
15:49:03.502961 IP 192.168.1.105.50171 > mulbman.tftp:  32 RRQ
"SEP00XXXXXXBD4D.cnf.xml"
15:49:07.544093 IP 192.168.1.105.50077 > mulbman.cisco-sccp: S
2491131163:2491131163(0) win 1400 <mss 1400>
15:49:08.033496 IP 192.168.1.105.50077 > mulbman.cisco-sccp: S
2491131163:2491131163(0) win 1400 <mss 1400>
15:49:09.033501 IP 192.168.1.105.50077 > mulbman.cisco-sccp: S
2491131163:2491131163(0) win 1400 <mss 1400>
15:49:11.033569 IP 192.168.1.105.50077 > mulbman.cisco-sccp: S
2491131163:2491131163(0) win 1400 <mss 1400>
15:49:19.864393 CDPv2, ttl: 180s, Device-ID 'SEP00XXXXXXBD4D'[|cdp]
15:49:22.922753 IP 192.168.1.105.50078 > mulbman.cisco-sccp: S
1785338396:1785338396(0) win 1400 <mss 1400>
15:49:23.404027 IP 192.168.1.105.50078 > mulbman.cisco-sccp: S
1785338396:1785338396(0) win 1400 <mss 1400>
15:49:24.404061 IP 192.168.1.105.50078 > mulbman.cisco-sccp: S
1785338396:1785338396(0) win 1400 <mss 1400>
15:49:26.404118 IP 192.168.1.105.50078 > mulbman.cisco-sccp: S
1785338396:1785338396(0) win 1400 <mss 1400>
15:49:37.923237 IP 192.168.1.105.50079 > mulbman.cisco-sccp: S
703952104:703952104(0) win 1400 <mss 1400>
15:49:38.414514 IP 192.168.1.105.50079 > mulbman.cisco-sccp: S
703952104:703952104(0) win 1400 <mss 1400>
15:49:39.414550 IP 192.168.1.105.50079 > mulbman.cisco-sccp: S
703952104:703952104(0) win 1400 <mss 1400>
15:49:41.414641 IP 192.168.1.105.50079 > mulbman.cisco-sccp: S
703952104:703952104(0) win 1400 <mss 1400>





Thanks for looking.

Kris Edwards
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