[Asterisk-Users] How do you handle situation with Grandstream occasionally losing registration with Asterisk ?

[Bob Goddard]

On Tuesday 01 Nov 2005 22:25, Robert Rozman wrote:
> Hi,
>
> I have Grandstream 100 as only ever present extension for my Asterisk & AMP
> home setup. Incoming call comes to ring group and then proceeds to
> voicemail.
>
> But Grandstream 100 occasionally loses registration (have anyone found any
> solution to this ?) and then AMP's dialparties.agi  won't proceed call
> even to voicemail, but will end it imediately (cause dialparties checks if
> SIP extension is present - otherwise it deletes it from call group...)..
>
> How do you handle this problem ?

There is a known problem with the BT10X's where during 2 registration
periods, the phones get called but never answered, after which the
phones will no longer re-register. Grandstream have known about this
bug for many months. I suggest you fire off an email to
support at grandstream.com.