[Asterisk-Users] Agent channels causing problems

[Julian Lyndon-Smith]

Anyone have any clues on this ? It does seem to be a bug, (see below for 
the output from today). Notice the last three entries. This is in 
CVS-HEAD, so it is in 1.2 beta2 ...

Should I incur the wrath of the developers and post this to thier list ? 
  Please, help me - I don't want to die at the hands of developers :)

Julian

foxtrot*CLI> show channels
Channel              Location             State   Application(Data)
Local/6037 at AgentQ-b5 s at AgentQ:1           Down    (None)
Local/6014 at AgentQ-a2 s at AgentQ:1           Down    (None)
Local/6039 at AgentQ-13 s at AgentQ:1           Down    (None)


Julian Lyndon-Smith wrote:
> CVS HEAD as of two days ago.
> 
> We have 50 agents (All SIP, with inbound/outbound via ISDN32 using a 
> TE405P with revision 2 firmware), logging in via agentcallback. At the 
> start of every day I restart * (service restart) At the end of today 
> (and most other days) we have the following problems:
> 
> foxtrot*CLI> show channels
> Channel              Location             State   Application(Data)
> Local/6033 at AgentQ-6e 6033 at AgentQ:3        Busy    Busy()
> Local/6033 at AgentQ-6e s at AgentQ:1           Down    (None)
> Local/6060 at AgentQ-84 6060 at AgentQ:3        Busy    Busy()
> Local/6060 at AgentQ-84 s at AgentQ:1           Down    (None)
> SIP/6023-9eb1        s at AgentQ:1           Up      (None)
> Local/6055 at AgentQ-e0 6055 at AgentQ:3        Busy    Busy()
> Local/6055 at AgentQ-e0 s at AgentQ:1           Down    (None)
> Local/6014 at AgentQ-de 6014 at AgentQ:3        Busy    Busy()
> Local/6014 at AgentQ-de s at AgentQ:1           Down    (None)
> 9 active channels
> 4 active calls
> 
> Everyone has gone home, there are no active phone calls. I cannot 
> destroy these channels by issuing a hangup - it just gets ignored. Queue 
> calls to these agents do not get through, yet a direct dial (i.e. call 
> the extension works just fine).
> 
> I'm posting this now because I have a window - everyone's gone home, but 
> the * server is still running. Is there any diagnostics I can run, gdb 
> or anything like this to try and get a handle on what is happening here ?.
> 
> Any help ? Please !
> 
> julian
> 
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