[Asterisk-Users] Polycom phones, UNREACHABLE

[Steve Totaro]

qualify = yes is what is causing the messages.  You can assign a value 
rather than yes.  like 1000 or something or you can remove the qualify 
statement alltogether.  The message is just a warning.  Eliminating the 
warning does not eliminate the lag problem.


----- Original Message ----- 
From: "Michael George" <george at mutualdata.com>
To: <asterisk-users at lists.digium.com>
Sent: Friday, May 27, 2005 11:26 PM
Subject: [Asterisk-Users] Polycom phones, UNREACHABLE


> I'm having some trouble with Polycom Soundpoint phones.  I have had good 
> luck
> deploying them on a local network, but now I've tried putting some in 
> place
> which access their * server across the network.
>
> The * server is on a public IP and the polycoms are behind a NAT on a 
> cable
> modem broadband connection.
>
> Every so often I get:
> May 27 16:12:08 NOTICE[29728]: Peer 'Polycom1' is now UNREACHABLE!
> May 27 16:31:54 NOTICE[29728]: Peer 'Polycom1' is now REACHABLE!
>
> (Sometimes the first message says "TOO LAGGED"...)
>
> And as you can see these messages are quite a ways apart, not just a few
> seconds.
>
> I have read the archives and found some clues that decreased the frequency 
> of
> the problem, but have not eliminated it.  My configuration for the phones 
> in
> sip.conf is:
>
> defaultexpirey=3600 ; this is required by our VoIP provider rather than 
> 120
>
> [Polycom_1]
> username=Polycom1
> secret=xxxx
> type=friend
> canreinvite=no ; specifically recommended in archives
> nat=yes ; phone is behind a NAT
> qualify=yes ; I suspected this might help...
> host=dynamic
> dtmfmode=rfc2833
> context=internal
> disallow=all
> allow=ulaw
>
> In the sip.cfg file for the phone on it's FTP server, I have set:
> -server.1.address to the public address of the server
> -voIpProt.SIP.outboundProxy.address to the public address of the server
> -nat.ip is not set, as the description doesn't make it look like I want to
> mess with it...
> -there are other possible settings in that file that might be helpful, but
> the descriptions are a bit thin in the manual...
>
> I want to deploy more of these phones, but if they are ducking off the 
> server
> every so often, that makes them unreliable.
>
> Does anyone have any ideas what the problem might be?
>
> I think if I remove "qualify=yes" from sip.conf it will eliminate the 
> warnings
> in the log, but I think the phone will still be unreachable for that time
> period and the problem is just less evident...
>
> Thanks!
>
> -- 
> -M
>
> There are 10 kinds of people in this world:
> Those who can count in binary and those who cannot.
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