[Asterisk-Users] TDM zap channel Exception on 15, channel 1

[Administrator TOOTAI]

Hello everybody.

I have an customer asterisk 1.0.5 running well since 3 monthes, 2 TDM 
cards 4 FXO, 4 FXS. Since one week, unable to pass call between Zap and 
Sip getting the "exception on 15, channel 1"

The * box is connected to an eads PBX and it seems that failure started 
when they make some changes on the PBX. Have someone an idea and what is 
causisng this failure? Here are the logs, the SIP phone is never ringing.

Connected to Asterisk 1.0.5 currently running on inet-tel (pid = 1223)

inet-tel*CLI> verbose 5

No such command 'verbose' (type 'help' for help)

inet-tel*CLI> set verbose 5

Verbosity was 0 and is now 5

-- Starting simple switch on 'Zap/1-1'

May 27 18:08:04 NOTICE[1224]: chan_zap.c:5367 ss_thread: Got event 2 
(Ring/Answered)...

May 27 18:08:06 NOTICE[1224]: chan_zap.c:5367 ss_thread: Got event 2 
(Ring/Answered)...

-- Executing Macro("Zap/1-1", "dial-SIP|7011") in new stack

-- Executing Dial("Zap/1-1", "SIP/7011|30|r") in new stack

May 27 18:08:06 DEBUG[1224]: app_dial.c:497 dial_exec: SIMPLE DIAL (NO URL)

May 27 18:08:06 DEBUG[1224]: chan_sip.c:1309 create_addr: Setting NAT on 
RTP to 0

May 27 18:08:06 DEBUG[1224]: chan_sip.c:1487 sip_call: Outgoing Call for 
7011

May 27 18:08:06 DEBUG[1224]: chan_sip.c:1620 update_user_counter: Call 
from user '7011' is 1 out of 0

-- Called 7011

May 27 18:08:08 DEBUG[1224]: chan_zap.c:3768 __zt_exception: Exception 
on 15, channel 1

May 27 18:08:08 DEBUG[1224]: chan_zap.c:3080 zt_handle_event: Got event 
Ring/Answered(2) on channel 1 (index 0)

May 27 18:08:10 DEBUG[1224]: chan_zap.c:3768 __zt_exception: Exception 
on 15, channel 1

May 27 18:08:10 DEBUG[1224]: chan_zap.c:3080 zt_handle_event: Got event 
Ring/Answered(2) on channel 1 (index 0)

May 27 18:08:12 WARNING[1224]: chan_sip.c:694 retrans_pkt: Maximum 
retries exceeded on call 6400b01c3dca805e76adf78264e9f598 at 10.203.10.101 
for seqno 102 (Critical Request)

May 27 18:08:12 DEBUG[1224]: chan_sip.c:1716 sip_hangup: 
update_user_counter(7011) - decrement outUse counter

== No one is available to answer at this time

May 27 18:08:12 DEBUG[1224]: app_dial.c:1037 dial_exec: Exiting with 
DIALSTATUS=NOANSWER.

May 27 18:08:12 DEBUG[1224]: chan_zap.c:3768 __zt_exception: Exception 
on 15, channel 1

May 27 18:08:12 DEBUG[1224]: chan_zap.c:3080 zt_handle_event: Got event 
Ring/Answered(2) on channel 1 (index 0)

May 27 18:08:14 DEBUG[1224]: chan_zap.c:3768 __zt_exception: Exception 
on 15, channel 1

May 27 18:08:14 DEBUG[1224]: chan_zap.c:3080 zt_handle_event: Got event 
Ring/Answered(2) on channel 1 (index 0)

May 27 18:08:22 DEBUG[1224]: chan_zap.c:1979 zt_hangup: Hangup: channel: 
1 index = 0, normal = 15, callwait = -1, thirdcall = -1

May 27 18:08:22 DEBUG[1224]: chan_zap.c:2381 zt_setoption: Set option 
TDD MODE, value: OFF(0) on Zap/1-1

May 27 18:08:22 DEBUG[1224]: chan_zap.c:1197 update_conf: Updated 
conferencing on 1, with 0 conference users

-- Hungup 'Zap/1-1'

Thanks

-- 
Daniel