[Asterisk-Users] CRM integration (was RE: CallerID)

[Nicolás Gudiño]

> > If it was for pure HTML only, yes, you are
> > correct. But with javascript you can start a timer and
> > execute a javascript function every once in a while. If this
> > javascript loads an XML document off the server, you're there ;)
> 
> So you have now instructed the browser, via javascript, to periodically
> poll the server "every once in a while".
> This is exacly what the previous poster (the one I replied to) was
> trying to AVOID, and for good reason. It doesn't scale. In order to be
> effective as a way to present the user with caller-ID driven data, it
> would have to poll quite frequently.  With a handful of clients
> constantly doing this, the impact is inconsequential, but as the number
> of clients hammering the server in this manner climbs, things are going
> to break.

Well, I have to chime in here. The Flash Operator Panel can do this
without polling. The downside is that you need the browser window open
for it to work. If you don't want to display any buttons, you can
embed the flash client on a hidden frame or iframe, no problem. You
can also use it for adding 'click-to-dial' capabilities to your web
application. Newbie alert: you have to configure several files to
achieve this, and you must know a little javascript and/or php.

-- 
Nicolás Gudiño
Buenos Aires - Argentina