[Asterisk-Users] LiveVoip does not like customers anymore, ....

[Wiley Siler]

News flash.  LiveVoip never DID like customers...
I have several nasty emails from them that show how they feel about
customers.

"Never threaten this company, we will not tolerate it?"

You have got be kidding...  Who do they think they are?
What did you do, say you would file with the Better Business Bureau?
Or maybe that you would file for the money back from your credit card
company?
Regardless, what do they think they are gonna do if you do threaten
action?
Can they stop anyone from going to the public utility commission?  That
is a big NO.
However, they can posture to make you think they have more power than
they do.

LiveVoip is without a doubt the biggest group of unprofessional people I
have ever encountered.
They are nasty to people for no reason and they don't care a bit about
customer satisfaction.
They care about getting your money and nothing else.  Brandon and Mike
being the worst of them.

Noone should waste tons of time trying to get their help for a service
they are unable to provide anyway.

Buy your DIDs and dialtime elsewhere if you want any quality and you
want to be treated well.
Because you won't get anything but lies and mistreatment from LiveVoip.
That is my personal opinion anyway.

Regards,
Wiley






-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Ronald
Wiplinger
Sent: Wednesday, May 25, 2005 7:59 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] LiveVoip does not like customers anymore, ....


> You have been replied to - we do not use digital certs, we do not 
> reply when you have some sort of Spam blocker. This time I am 
> responding even though that is not policy.
>

It seems it is their policy not to answer.
FYI info I tried to get an account with them a week ago. I did not get
any information how to setup, just that they cashed my credit card. 
Several calls to them put me just on hold "Our phone lines are REALLY
busy"  --- What a BS !!!

>
> a. You are NOT a LiveVoip customer.
> b. We declined your credit card , no charge was ever made.
> c. Never threaten this company - we will not tolerate it.
> d. Do not re-apply for service we do not want your business.
>
> LiveVoip LLC


Unfortunately I heard here on the list, that their service is so bad 
AFTER I had applied, ...

I just want to share it with you, don't apply, they REALLY do not want 
your business!!!


bye

Ronald

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