[Asterisk-Users] Not answering/script.

[Rich Adamson]

> I've got an Asterisk box at a client; last week, it just stopped answering
> the phone.  Outbound calls still went, but inbound -- no dice.  Asterisk
> didn't even acknowledge that the line was ringing.  A reboot fixed it --
> though, clearly, I can't have them rebooting all the time.
> 
> So:
> 
> - Should I be thinking hardware or software as the issue?
> 
> - Until I resolve the issue, how would I go about writing a script to call
>   the customer from my own Asterisk box, and, if the call doesn't get
>   answered after (say) 30 seconds, send me an e-mail saying that
>   something's wrong?  I'm not even sure where to start with something like
>   this, but I have to imagine it's been done before.

If you are using a digium TDM card, that is likely the problem.
Others have the issue as well. Contact digium.